Premco offers services such as Warehousing, Merchandise Management, and direct shipment to end users. With over 50 years in the Premium Industry, Premco provides high level customer service, offering premium products for corporate gifting and employee awards from the most recognizable brands in the industry with hundreds of items to choose from.
We offer a comprehensive merchandise management program and provide over 10,000 products across several relevant categories. Our experienced merchandise team works with you to understand your customer base and select brands and products that match your customer demographics to drive results.
Aspirational items are a great way to incentivize employees and studies have shown that employees work harder and are driven by merchandise rewards rather than cash. Often money is not a driver of behavior. Rewards are highly individualistic giving employees the option to choose what is relevant to them. The visibility of a reward enhances commitment to the company; employee rewards programs can improve not only the culture of the company, but they can drive positive results, increasing sales for the company.
We provide brands of the highest caliber with strong brand equity, easily recognized by our customers at a competitive price. We work closely with our brands to offer the latest and best-selling models. Our merchandise team is extremely knowledgeable of the products and price points to ensure a successful program.
Premco is the ideal partner for loyalty and reward marketing companies, premium vendors and distributors, ASI and Sage companies, advertising, events, and Public Relations agencies.
Our fulfillment capabilities offer a multitude of shipping functions and options including:
• Drop ship capabilities
• No minimums
• Special packaging and personalization
• Multi-functional EDI compatibilities
• Invoicing capabilities including all EDI packages
• Fed-Ex and UPS on-line professional services
• International and overnight shipping.
Our Customer Service Representatives are brand focused and handle all aspects of the product lifecycle. They work directly with the brands to secure inventory, offer successive models when current products are discontinued, and are aware of new product launches. Our CSRs manage order and shipment tracking and customer service for all customer inquiries.
Premco’s dedicated Customer Service team is client focused and offer many levels of service including the following:
• Order and shipment tracking, web updates
• Toll-free line dedicated line
• Web interface
• Answering product inquiries
• Monitoring availability
• Establishing day-to-day contact with manufacturer’s customer service departments. Rest assured that when you work with Premco you will receive the utmost in customer service. We will meet your needs and answer questions quickly.
With our warehouse fulfillment capabilities, merchandising experience, strong brand relationships and knowledge of successful loyalty programs, we offer a complete turnkey solution. We offer total merchandise management and reporting for clients.
We have the ability to create and manage loyalty programs with detailed reporting specific to your needs.
Reporting includes, but is not limited to the following:
• Orders
• Sales
• User info
• Point Banks
• Spending
• Products
