MARKETING & PROMOTIONS
With over 50 years of combined experience, our sales and marketing team has worked on several loyalty and incentive programs and has a vast knowledge and understanding of the incentive industry. We provide a broad, yet strategic product offering to our clients to create successful programs.
MERCHANDISING & CATALOG DEVELOPMENT
We offer a comprehensive merchandise management program and provide over 7,000 products across several relevant categories. Our experienced merchandise team works with you to understand your customer base and select brands and products that match your customer demographics to drive results.
Aspirational items are a great way to incentivize employees and studies have shown that employees work harder and are driven by merchandise rewards rather than cash. Often money is not a driver of behavior. Rewards are highly individualistic giving employees the option to choose what is relevant to them. The visibility of a reward enhances commitment to the company; employee rewards programs can improve not only the culture of the company, but they can drive positive results, increasing sales for the company.
We provide brands of the highest caliber with strong brand equity, easily recognized by our customers at a competitive price. We work closely with our brands to offer the latest and best selling models.
Our merchandise team is extremely knowledgeable of the best-selling products and price points to ensure a successful program.
FULFILLMENT
Premco is the ideal partner for loyalty and reward marketing companies, premium vendors and distributors, ASI and Sage companies, advertising, events, and PR agencies.
Our fulfillment capabilities offer a multitude of shipping functions and options including:
· Drop ship capabilities
· No minimums
· +95% within five days of order receipt
· Special packaging and personalization
· Multi-functional EDI compatibilities
· Invoicing capabilities including all EDI packages
· Fed-Ex and UPS on-line professional services
· International and overnight shipping
CUSTOMER SERVICE
Our Customer Service Representatives are brand focused and handle all aspects of the product lifecycle. They work directly with the brands to secure inventory, offer successive models when current products are discontinued, and are aware of new product launches. Our CSRs manage order and shipment tracking and customer service for all customer inquiries.
Premco’s dedicated Customer Service team is client focused and offer many levels of service including the following:
· Order and shipment tracking, web updates
· Toll-free line dedicated line
· Web interface
· Answering product inquiries
· Monitoring availability
· Establishing day-to-day contact with manufacturer’s customer service departments
Rest assured that when you work with Premco you will receive the utmost in customer service. We get your needs met and your questions answered quickly,
LOYALTY & INCENTIVE PROGRAMS
Millions of consumers have a rewards or loyalty membership in some way, shape or form. We help you build merchandise catalogs that will increase brand loyalty. We develop customized loyalty and incentive programs to maximize results.
TURNKEY SOLUTIONS
With our warehouse fulfillment capabilities, merchandising experience, strong brand relationships and knowledge of successful loyalty programs, we offer a complete turnkey solution. We offer total merchandise management and reporting for clients.
We have the ability to create and manage loyalty programs with detailed reporting specific to your needs.
Reporting includes, but is not limited to the following:
Orders
Sales
User info
Point Banks
Spending
Products